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In conjunction with Do we have Standardised Comments?, we should help new users by giving them Templates to fill out so they can help us help them!

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As a little trick: one can add these templates "invisibly" by adding the text in <> and turning it into a supposed HTML statement, which then is invisible on the real view but can be edited and easily modified in edit view.

Add the following comment to highlight this:

Hello [User]. Your question is lacking detail and as such is hard to answer without knowing a couple of things about your printer setup. Please [edit] and fill in the [placeholders] in the template I added and then remove the leading "<" and trailing ">" afterwards. This will turn it visible and help us help you find the actual problem.

C&P ⎘

Hello [User]. Your question is lacking detail and as such is hard to answer without knowing a couple of things about your printer setup. Please [edit] and fill in the [placeholders] in the template I added and then remove the leading "<" and trailing ">" afterwards. This will turn it visible and help us help you find the actual problem.

Printer and basic settings

The most basic problem when we have to help is, that we often don't know what the setup is. So, we need stuff to help in identifying what the user is actually using. But how does the user know? They could fill out the blanks in this, as these are pretty much readable from the slicer and machine:

I have a [insert printer make and model] which I use together with [insert slicer here]. I print in [PLA/ABS/PETG/Whatever Material] at [Extruder temperature] °C. [The print bed is set to [Bed Temperature] °C / I don't have a heated print bed]. I use a print cooling fan at [whatever] %. The layer height I set to 0.[x] mm, the line width [line width/extrusion width] from the 0.[x] mm nozzle. The Printing Speed is set to [x] mm/s [for walls and [x] mm/s for infill]. My retraction is [X] mm/off at [x] mm/s.

Invisible template version

C&P ⎘

<I have a [insert printer make and model] which I use together with [insert slicer here]. I print in [PLA/ABS/PETG/Whatever Material] at [Extruder temperature] °C. [The print bed is set to [Bed Temperature] °C / I don't have a heated print bed]. I use a print cooling fan at [whatever] %. The layer height I set to 0.[x] mm, the line width [line width/extrusion width] from the 0.[x] mm nozzle. The Printing Speed is set to [x] mm/s [for walls and [x] mm/s for infill]. My retraction is [X] mm/off at [x] mm/s.>
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    $\begingroup$ Excellent! A very useful template indeed - it will save a lot of typing, as do the standardised comments Thank you :-) $\endgroup$ – Greenonline Mod Apr 25 '19 at 10:46
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    $\begingroup$ I've just realised that when these are used, for a new user, we might have to tell them to remove the <> once they have filed in the blanks - or end up removing themselves... $\endgroup$ – Greenonline Mod May 3 '19 at 15:55
  • $\begingroup$ @Greenonline yes, one would. $\endgroup$ – Trish May 3 '19 at 15:57
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    $\begingroup$ I have changed the language within the template to remove the word "terse". Terse has negative connotations in the English language. It generally means "short and rude". If you say an OP's question is "terse", you are basically calling them rude ... In the process, if we really don't mean that, we are the ones being rude. $\endgroup$ – Pᴀᴜʟsᴛᴇʀ2 Nov 11 '19 at 23:06
  • $\begingroup$ @Pᴀᴜʟsᴛᴇʀ2 - good point, well spotted... it'll also need to be removed from the standard comments too, as I think I used it there too... $\endgroup$ – Greenonline Mod Nov 12 '19 at 19:12
  • $\begingroup$ @Greenonline - AH! I should have known ... glad you adjusted it! :o) $\endgroup$ – Pᴀᴜʟsᴛᴇʀ2 Nov 12 '19 at 21:38

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